Plug in the Laptop's power adapter to the USB-C Charging port of the hub before connecting an external hard drive or multiple devices to the hub.When the ambient temperature is around 82.9☏(28.3☌ ), the working temperature of this hub can reach up to 119.3☏(48.5☌), which may feel warm to the touch, but should not result in burns with brief contact.Sound output: Please choose"CD04/UC02" by sound setting when plugged earphone into the hub's 3.5mm audio jack.Sleep Mode: Disconnected issue can be solved by changing the laptop's power setting.These devices must use the original charger directly connect the laptop to charge but not by our hub. Charging problems may be due to some brands as they do not allow 3rd party charger to charge their laptop.Surface Pro Series,Surface go,Surface Book 2,Surface laptop 3/2,Lenovo Thinkpad T480/X280 1 Gen 2 TYPE-C Thunderbolt 3 port(laptop's power port must be type-c) ![]() Compatible Systems&Devices(Not a full list) :.
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